For the majority of your Medicare members, the field agent is the only personal relationship they have with your organization. The agent-member connection rests on the foundation of familiarity and trust. Emails and Call centers can never approach the depth of relationship that the agent built over coffee and conversation.
ProducerAMS places the agent at the center of your member outreach strategy. Our system allows you to create outreach campaigns and directly deliver them to the agent's mobile device. With talking points and member-specific data, the agent is prepared to engage the member and capture their feedback for you.
Have you received your welcome kit with ID card and Plan Coverage Package?
You're eligible for Medicaid. Let's see if a Dual plan is better for you.
You're approaching the donut hole. Let's review your options.
Your PCP is retiring. Let's choose another physician from the network.
Let's review your ANOC letter and discuss the changes.
It's time for your health assessment. Would you like me to schedule it?
Create agent opportunities for products like vision and dental. Provide automated alerts on member-qualifying opportunities such as dual elgibility, 5-star rated plans.
Stop sales opportunities from slipping away. Our mobile app tracks pending opportunities for agents and provides timely reminders for action.
Assigned leads go directly to the agent's mobile device, enabling faster action. Our return receipt lets health plan know the lead was received and is being pursued.
Our system is flexible to configure your rules to ensure leads get routed to the desired agents. Create rules based on:
Many agents don't track annual policy renewals. At ProducerAMS, you can send timely reminders to agents of upcoming renewals, allowing them to easily follow-up with their clients.
Our mobile app puts your campaigns at the agent’s fingertips — any time, anywhere. And, it's easy to use. A few taps on the screen can take them all the way from campaign acceptance to call outcome.
Conducting campaigns without measuring ROI hurts your business. ProducerAMS provides the complete data for engagement, retention and lead conversion analysis.
Stop competing for agent attention in their inbox. ProducerAMS skips over the email scrum and puts your message directly on the agent's mobile.
